Description
This is a 1.5 point elective session focussed on ensuring that the relationships formed with buyers are compliant. Salespeople legally represent sellers but work extensively with buyers. This relationship is fraught with danger from a compliance perspective.
Key considerations:
- Buyer versus seller relationships
- Legislation and common law duties
- Fiduciary relationship with the seller
- Duty of care to the buyer
- Ethical considerations
- Communication with buyers
- Understanding buyer feedback
- Conflict of interest and how to deal with it
- Privacy and client data
The course will help you to understand how the required fiduciary relationship with a seller presents the potential for a conflict of interest in a relationship with a buyer. It is essential, from a risk management point of view, that salespeople understand the intersection in the relationships with these two parties in order to minimise the risks to their customers and clients. Conflict of interest is a major consideration when representing a seller whilst also working with a buyer. This happens every day in real estate sales and there are some clear best practice ways of dealing with this issue which are covered in this session.
