Facilities Management (WCPT375) - 1 point 
7 Elective CPD Point Bundle – Property Management 
A Deep Dive into the Residential Tenancy Agreement (WCPT331) - 2 points × 1 
Ending A Residential Tenancy (WCPT404) - 2 Points × 1 
Compliant Marketing and Communication (WCPT403) - 1.5 points × 1 
Ethics in Real Estate (WCPT406) - 1.5 points × 1 
7 Elective CPD Point Bundle – Sales 
Is it Legal? Is it Ethical? (WCPT400) - 1 Elective Point × 1 
The Joint Form of General Conditions JFGC (WCPT392) - 2 Points × 1 
The Offer & Acceptance - A Technical View - 2 Points × 1 
Personal Safety in Real Estate - 2 Points × 1 
7 Elective CPD Point Bundle – Property Management 
Power of Attorney (WCPT334) - 1.5 Points × 1 
Material Facts, Disclosure and Due Diligence (WCPT389) - 1.5 Points × 1 
Changes to the RTA - The Facts (WCPT401) - 2 Points × 1 
Description
This is a 1.5 pointsession aimed at commercial and retail agents that is focussed on managing the risks involved in relation to disruption to trade during an upgrade or redevelopment of a shopping centre.
In the session we discuss the process and the risks under the following headings:
- Stakeholders including owner, architect, project manager, building union, builders, subcontractors and tenants.
- Challenges including noise, dust and onsite behaviour of builders and labourers.
- Managing and mitigating risks, proactively, contractually and regularly during construction.
- Restricted access
- Emotional responses from retailers
- Communication and managing expectations
This session will help practitioners to deal with the very real and often emotional response from retail tenants when their business and therefore their livelihood is disrupted by noise, mess and the chaos of a redevelopment.
