Rapport Building 1.5 Point Session

Description: Relationships that last mean repeat business and that's definitely a good thing. Relationships that grow cold mean your customer is talking to that other guy – definitely bad, really bad in fact. Become a relationship Jedi! How does online CPD work? It's easy! Simply watch the provided video(s) and then complete the assessment quiz. Still not sure? Click the title to start the Course, it will all become clear soon!