PM Circus (WCPT347) – 2 Point

Online CPD ,

PM Circus (WCPT347) – 2 Point

This session focuses on the fundamentals of practical problem solving, communication and time management in a property management setting. Participants will apply their knowledge to case studies and watch discussion about the practical application and best practice approaches to customer service.

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Getting Started

To get started on this online CPD session, click the first lesson below. Then complete the simple quiz that follows.

Remember, you need to complete 7 elective CPD points per year to maintain your license/registration.

Course Content

Introduction & Problem Solving 1 Assessment

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Lesson Content

Introduction & Problem Solving

Problem Solving Matrix – Compliance & Legal 1 Assessment

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Problem Solving Matrix – Compliance & Legal

Problem Solving Matrix – Moral & Ethical 1 Assessment

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Problem Solving Matrix – Moral & Ethical

Problem Solving Matrix – Customer Service 1 Assessment

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Problem Solving Matrix – Customer Service

Case Study 1 1 Assessment

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Case Study 2 1 Assessment

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Case Study 3 1 Assessment

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Case Study: Final Inspections 1 Assessment

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Case Study: Final Inspections

Case Study: Termination 1 Assessment

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Case Study: Termination

Case Study: Home Opens 1 Assessment

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Case Study: Home Opens

Good Communication 1 Assessment

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Good Communication

Communication Problems 1 Assessment

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Communication Problems

Fair Wear and Tear 1 Assessment

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Fair Wear and Tear

Service VS Security 1 Assessment

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Service VS Security

Case Study 4 1 Assessment

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Time Management 1 Assessment

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Time Management

To Do Lists 1 Assessment

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Lesson Content