Customer Service Excellence – 1.5 Point CPD

To this customer service session on Customer Service Excellence. This is a 1.5 point Elective CPD session. This session in broken down into several different parts, each containing it's own string of video content and interactive assessments. If at any time you are having issues, or need some help, please don't hesitate to contact us. You can complete this session at any time 24 hours a day, 7 days a week. You can also complete it anywhere as our video player and assessment modules are all phone, tablet and computer friendly.

Getting Started

To get started on this online CPD session, click the first lesson below. Then complete the simple quiz that follows.

Remember, you need to complete 7 elective CPD points per year to maintain your license/registration.

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Course Includes

  • 7 Lessons
  • 6 Assessments
  • Course Certificate